UTS Uptime Services
Breakdown response, roadside assistance, mobile repairs and preventive inspection at the roadside, depot, mine or site.
UTS coordinates technical support at the roadside, customer premises, workshops, depots, mines, construction sites and other operating locations. Service availability depends on the location, asset, technical requirement and verified network capacity.
Core services
- Breakdown intake, fault triage and dispatch coordination
- Roadside mechanical and auto-electrical assistance
- Truck, trailer and plant-equipment mobile repairs
- Cooling, pneumatic, starting, charging and lighting-system support
- Welding, fabrication, recovery and specialist referral coordination
- Scheduled mobile servicing and fleet-maintenance support
- Digital job cards, photographs, approvals and completion evidence
From the first call to job closure
| Stage | What UTS coordinates |
|---|---|
| 1 · Capture | Customer, asset, load, location, fault, safety status and photographs. |
| 2 · Triage | Urgency, likely skills, parts, tools, distance and site risk. |
| 3 · Authorise | Scope, estimated charges, payment terms and customer approval. |
| 4 · Dispatch | Suitable verified provider, route, arrival estimate and escalation path. |
| 5 · Resolve | Diagnosis, repair, parts, testing and safe return to service. |
| 6 · Close | Job card, evidence, invoice, customer acceptance and provider rating. |
Protecting critical systems: fuel & lubrication
Fuel contamination, water, sediment and poor storage can damage pumps and injectors. UTS is developing HighwayPitStop and mobile solutions for fuel-quality assessment and in-tank or inline cleansing where suitable technology and procedures are available.
- Fuel sampling and visible contamination assessment
- Water and sediment detection
- Fuel filtration and polishing using approved equipment
- Tank and fuel-system condition reporting
- Filter replacement and controlled priming support
- Lubrication services and fluid-condition observations
- Photographic records and recommendations for further intervention
Important control: fuel cleansing is not presented as a universal remedy. The method must be matched to the contaminant, tank condition, engine system and equipment-supplier procedure. Repairs or tank removal may still be necessary.
Keep productive assets working.
Breakdown response · Roadside assistance · Mobile services · HighwayPitStops · Parts intelligence · Telematics · Asset marketplace